Reference guide
Thermador Cooktops & Rangetops · code E118
Code-specific guidance for E118
The Cooktops & Rangetops display is showing E118. That usually means the electronic control noticed something outside the normal pattern—ignition, temperature, door state, or a sensor check—depending on your exact model and software version.
Cooktops and rangetops may show a code even when only one zone misbehaves—list which burner or zone failed and whether the issue is constant or intermittent.
When you are ready for a visit, call 844-683-0648 or schedule appointment on this site. Thermador Support will help you book the same dispatch desk and set expectations for your Cooktops & Rangetops.
What to track before you call
- Exact timing: note which cycle step, mode, or temperature setting triggered E118.
- Repeatability: record whether the code returns immediately after reset or only under heavier demand.
- Related symptoms: capture any unusual sounds, heat changes, leaks, smells, or electrical trips.
- Model details: keep model and serial ready so we can route the right parts and test path.
Contact Thermador Support for repair
For Thermador Cooktops & Rangetops repair and code E118, call 844-683-0648 or use our schedule appointment page to reach the same dispatch team.